Frequently Asked Questions (FAQ)

You can place an order through our website.

Bulk Weed Official Website: https://bulkweed.co/

Don’t forget to use this code for 5% off & 28g free!

Code: FREE29FORYOU && select your gift at checkout!

How to Order:

Step 1: Create an account and become a member and receive special offers and discounts

Step 2: Pick your products and fill your cart with premium cannabis and top-brand-name products

Step 3: Review and place your order. You will receive a confirmation email once your payment is approved.

Step 4: Patiently wait 2-5 business days for your order to arrive via Canada Post

Bulk Weed Live Customer Support Hours: 10 AM – 9 PM EST

• Note: You can place an order anytime, as our cannabis shop is open 24/7.

$65 is the minimum order amount.  Orders above $129 receive free shipping. The shipping charge is $20 for orders under $129.

Yes, you can cancel your order after it has been placed as long as it has not been shipped out.  If you need assistance, please contact support at [email protected] or message us through our chat platform, and our staff will be ready to assist you.

• E-Transfer Information: 
• Recipient Name: BW
• Recipient Email will be shown at checkout and in your order confirmation email.
• E-Transfer Message Section: enter your Order #
• Security Question: This is an auto-deposit email
• Security Answer/Password (if needed): Canada

Our payment team will promptly process your E-transfer (EMT) as soon as we receive it. Once your EMT is approved, you will receive an email confirmation, and we will package your order and send it off to the post office.

Sorry, we do not take cash. We only take e-Transfers.

No, we do not take credit cards at this time. We only take e-Transfers.

Canada-wide shipping is free for orders over $129 and $20 for orders under $129.

If you haven’t received your package within 5 business days, please contact us, and we will follow up with Canada Post and help resolve any issues.

Yes, you will receive an email with your Canada Post tracking number within 24 hours after your payment is processed. Simply follow the link or search for your tracking #, and you will be able to track your package.

If, for any reason, you did not receive your order, contact support at [email protected], and we’ll help you fix any issues. If your package was lost or never delivered, we will send out a new order free of charge. If Canada Post delivers your package and it is physically stolen after delivery, we are not liable in this instance.

You will need to sign for the package unless you specifically ask for no signature. We are not liable for the package if you waive the signature upon delivery.

You can earn rewards points with every purchase. Every dollar spent will earn you 1 reward point.

You can also receive rewards points by leaving a Google Review. Take a screenshot of your Google Review and send it to us, and we will add $5 worth of points to your account.

Also, you can receive reward points by leaving product reviews. You will receive $1 in rewards points for every product review you make (points are only rewarded if you leave a review on a product you have recently purchased).

Points can be redeemed by emailing or messaging our live chat and letting us know which specific reward you would like to receive.

Yes, first-time buyers get 5% off their first orders and a free 28g of cannabis flower. Simply enter the code: FREE28FORYOU during checkout, and it will automatically be applied! (Does not apply to promotion or sale items).

In addition, you will receive $10 in rewards points just by registering an account. Note: Only 1 account is allowed per customer. Any attempts to circumvent this will lead to you losing your accounts.

Coupon codes can be redeemed on the cart page.  You will see the discount added to your invoice if it worked correctly.

Anyone can take part in our many promotions. Visit our promotions page for more details on current promos.

You can unlock free gifts on the cart page by spending over a certain amount.

• $79-250, you get your choice of a free 7g AA or a bag of THC gummies.
• $250-500, you get either 28g of AA or 2 bags of gummies
• $500-1000 = 112g of AA or 3 bags of gummies.
• Orders over $1000 = 224g of AA or 6 x bags of gummies

Note: You need to manually select the gift on the cart page. These gift tiers are subject to change depending on the market costs of the products.

We do not accept any returns or exchanges. If you have any issues with your order, please email [email protected] or and message us through our live chat as soon as possible, and we will help you find the best solution!

If you have a missing, defective, or incorrect product, do not worry.  Please contact support, and we will help resolve any issues.